Support is primarily remote, so many questions about email, computers, and accounts can be reviewed without an office visit. Work involving physical equipment needs a separate conversation about the location, timing, and arrangements. Dave will talk through that with you before work is scheduled. For a new client, the first step is a conversation about the current setup and the issues the business wants to solve.
You can call, text, or use the contact form. For an urgent issue, calling or texting is the quickest way to reach Dave.